**THIS ARTICLE APPLIES TO NON BULKY ORDERS. For information about "Bulky Orders", click here** Standard Shipping, your order will usually be pick...

If any products are longer than 1m, or the weight of an item exceeds 18kg, our bulky item courier, Allied Express, will be delivering your order.  Your ...

If you see this error message it's likely a very easy fix! Usually this will come up because of a mismatch of the suburb name and post code. Please e...

Unfortunately, due to changes in local legislation we have now stopped shipping goods from Australia to New Zealand. However, we do have exciting news t...

Sorry, we don't have an automatic calculator at the moment! The shipping costs will depend on your delivery address, whether you have chosen express or...

If you're in a hurry, Click and Collect is our way to offer a quick in-store experience! The option to select this service will appear during the check...

During Stage 4 COVID-19 restrictions, all our Melbourne stores will be closed to the public until further notice. The good news is we will still have teamma...

After you've placed your order online, there are a few things that should happen to help you follow the shipping progress through to delivery. - A ...

At this stage, every Decathlon in each country you find us in is responsible for supplying that country, and in some cases their closest neighbours.  At...

Yes, bikes can be shipped, but they fall into the category of "bulky item" which means that there is no free shipping on these purchases, due to t...

We have just opened a designated E-Warehouse for all our online orders! The warehouse is located in Sydney and almost all orders will ship from there.  ...

Not to worry! If your order was shipped with Australia Post, your order will be at the nearest post office waiting for collection. Australia Post should...

We deliver to locations all across Australia. Unfortunately we are not able to ship internationally due to compliance and legal requirements.  Apolo...

Terms and conditions apply: This offer is not valid for bulky orders, or for orders shipped with Express Post. The conditions for the free shipping ...

Unfortunately, there is no way for you to update your shipping details once your order has been placed. However, we know these things happen from time to ti...

During COVID-19 we've made the decision to ship from multiple stores and in some cases, orders are split between 2 stores to fulfill the entirety of th...

In the very rare circumstance that one of our shipping partners delivered your item damaged, we would like you to take photos immediately and forward them t...

Not to worry! A lot of the time there may have been an attempt to deliver your order but nobody was available to collect it. If this was the case Austr...

We're sorry to hear you're looking to cancel your order!  If you have placed a Click and Collect and it has not yet been collected we can canc...