Update as of 15/08/19: Exclusively for Decathlon Members, for a purchase within Australia, we allow up to 365 days to return your items in the 2 followi...

Returning Online Purchases: This information relates to returning online purchases online only. For information about returning purchases in-store, clic...

The Returns policy was updated, as of August 14 2019. Any purchases made after this date are subject to Section 4 of the T&C of Use, which can be viewed...

To return a purchase you made in person at one of our stores, all you need to provide is the item/s to be returned, the email address attached to the accoun...

Exchanging items purchased from Decathlon Australia in-store is easy. Simply bring in your item/s to the store, with the email address registered to the...

Ordered the wrong size or something doesn't fit as well as imagined? Not a problem! Our Customer Happiness Officers are always happy to help replac...

Decathlon is a global company, but every country within the company operates as an autonomous business. Decathlon Australia gladly offer a 365 day retur...

The Returns policy was updated, as of August 14 2019. Any purchases made after this date are subject to Section 4 of the T&C of Use, which can be viewed...

To begin the exchange process, please contact us using our contact form, provide the details of your order, what products you would like to exchange, and wh...

All of the products sold at Decathlon have a minimum of 2 years and a maximum of 10 years warranty in which to either exchange or completely refund your ch...

We take our product quality very seriously here at Decathlon.  In the case of an issue arising from a manufacturing defect, all of our products are avai...

Decathlon Australia, as with other Decathlon branches in other countries, is a separate entity.  This means that we do not have access to your purchasin...