The Policy: As a member of Decathlon Australia, you have 365 days to return or exchange your purchase.  You can return or exchange online or in-stor...

Returning Online Purchases: This information relates to returning online purchases online only. For information about returning purchases in-store, clic...

* This page should only be used in reference to exchanging online purchases online. For information on exchanging in-store purchases online, click here....

To return a purchase you made in person at one of our stores, all you need to provide is the item/s to be returned, the email address attached to the accoun...

Exchanging items purchased from Decathlon Australia in-store is easy. Simply bring in your item/s to the store, with the email address registered to the...

Ordered the wrong size or something doesn't fit as well as imagined? Not a problem! Our Customer Happiness Officers are always happy to help replac...

Decathlon is a global company, but every country within the company operates as an autonomous business. Decathlon Australia gladly offer a 365 day retur...

Returning online purchases online is a very straight forward matter due to a purchasing system Decathlon has in place which protects the purchaser and us fr...

To begin the exchange process, please contact us using our contact form, provide the details of your order, what products you would like to exchange, and wh...

All of the products sold at Decathlon have a minimum of 2 years and a maximum of 10 years warranty in which to either exchange or completely refund your cho...

We take our product quality very seriously here at Decathlon.  All products are available to be brought back into the store within 365 days from the pur...

Decathlon Australia, as with other Decathlon branches in other countries, is a separate entity.  This means that we do not have access to your purchasin...

sold in Decathlon between 01/01/2016 and 24/12/2018 Defect Following quality control tests, Decathlon has detected a defect concerning the ...