Our returns policy is in addition to your rights under the Australian Consumer Law, because we want our members to be ‘delighted or delighted’.  Our goods ...

Returning Online Purchases: This information relates to returning online purchases online only. For information about returning purchases in-store, clic...

This page should only be used in reference to exchanging online purchases online. For detailed information on what we can and can't accept in a retu...

To return a purchase you made in person at one of our stores, all you need to provide is the item/s to be returned, the email address attached to the accoun...

Exchanging items purchased from Decathlon Australia in-store is easy. Simply bring in your item/s to the store, with the email address registered to the...

Ordered the wrong size or something doesn't fit as well as imagined? Not a problem! Our Customer Happiness Officers are always happy to help replac...

Decathlon is a global company, but every country within the company operates as an autonomous business. Decathlon Australia gladly offer a 365 day retur...

Returning online purchases online is a very straight forward matter due to a purchasing system Decathlon has in place which protects the purchaser and us fr...

The best option for exchanging in-store purchases is to return to any of our stores! Our team at the front desk will be happy to help you out with everythin...

All of the products sold at Decathlon have a minimum of 2 years and a maximum of 10 years warranty in which to either exchange or completely refund your ch...

Although under the same banner, Decathlon Australia (as with other Decathlon branches in other countries) is not connected to any other Decathlon store outs...