Our returns policy is in addition to your rights under the Australian Consumer Law, because we want our members to be ‘delighted or delighted’. Our goods ...
Wed, 17 Mar, 2021 at 1:50 PM
Returning Online Purchases: This information relates to returning online purchases online only. For information about returning purchases in-store, clic...
Tue, 27 Oct, 2020 at 6:28 PM
This page should only be used in reference to exchanging online purchases online. For detailed information on what we can and can't accept in a retu...
Wed, 25 Nov, 2020 at 7:09 PM
To return a purchase you made in person at one of our stores, all you need to provide is the item/s to be returned, the email address attached to the accoun...
Mon, 11 Feb, 2019 at 7:44 PM
Exchanging items purchased from Decathlon Australia in-store is easy. Simply bring in your item/s to the store, with the email address registered to the...
Wed, 20 Feb, 2019 at 12:45 PM
Ordered the wrong size or something doesn't fit as well as imagined? Not a problem! Our Customer Happiness Officers are always happy to help replac...
Thu, 8 Aug, 2019 at 3:57 PM
Decathlon is a global company, but every country within the company operates as an autonomous business. Decathlon Australia gladly offer a 365 day retur...
Wed, 20 Nov, 2019 at 5:39 PM
Returning online purchases online is a very straight forward matter due to a purchasing system Decathlon has in place which protects the purchaser and us fr...
Mon, 9 Nov, 2020 at 6:54 AM
The best option for exchanging in-store purchases is to return to any of our stores! Our team at the front desk will be happy to help you out with everythin...
Tue, 24 Nov, 2020 at 6:26 PM