UPDATED: 26/10/2020 Exclusively for Decathlon Members, for purchases within Australia, we allow up to 365 days to return your items. When returning unwa...
Thu, 5 Nov, 2020 at 2:58 PM
Returning Online Purchases: This information relates to returning online purchases online only. For information about returning purchases in-store, clic...
Tue, 27 Oct, 2020 at 6:28 PM
This page should only be used in reference to exchanging online purchases online. For detailed information on what we can and can't accept in a retu...
Wed, 25 Nov, 2020 at 7:09 PM
To return a purchase you made in person at one of our stores, all you need to provide is the item/s to be returned, the email address attached to the accoun...
Mon, 11 Feb, 2019 at 7:44 PM
Exchanging items purchased from Decathlon Australia in-store is easy. Simply bring in your item/s to the store, with the email address registered to the...
Wed, 20 Feb, 2019 at 12:45 PM
Ordered the wrong size or something doesn't fit as well as imagined? Not a problem! Our Customer Happiness Officers are always happy to help replac...
Thu, 8 Aug, 2019 at 3:57 PM
Decathlon is a global company, but every country within the company operates as an autonomous business. Decathlon Australia gladly offer a 365 day retur...
Wed, 20 Nov, 2019 at 5:39 PM
Returning online purchases online is a very straight forward matter due to a purchasing system Decathlon has in place which protects the purchaser and us fr...
Mon, 9 Nov, 2020 at 6:54 AM
The best option for exchanging in-store purchases is to return to any of our stores! Our team at the front desk will be happy to help you out with everythin...
Tue, 24 Nov, 2020 at 6:26 PM