Modified on: Wed, 21 Aug, 2019 at 4:38 PM
We would love to hear from you! The best way for us to improve our services is by finding out what we do well, and what we can do better, so please don't hesitate to get in touch with our online team to let us know what you think.
Apart from reaching out to our people, you can leave reviews and feedback on numerous platforms: https://help.decathlon.com.au/support/home
1) Online experience reviews:
- You can leave feedback on our services (website, customer service, delivery service etc..) here: https://reviews.decathlon.com/en_AU/review/new/dktau/website/DECATHLON-AU
- On our homepage, via the "Feedback" tab on the right-hand side of the screen.
- On our Google search public review link
- On our Facebook page (or search for a specific store): https://www.facebook.com/DecathlonAustralia/
2) Products reviews:
Update 15/8/19 - Currently unavailable.
To leave feedback on our products, please visit the product page and click 'Post a review'
3) In-store reviews:
If you wouldn't mind taking a moment to leave us some feedback as you're leaving, there are touch screens set up for exactly this purpose.
Begin by selecting the expression that best matches your mood as you leave us, and if you'd like to give us further feedback on your experiences, we'd love to hear it!
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