Modified on: Sat, 19 Jan, 2019 at 3:58 PM
We would love to say yes to every request our customers make of us, because we at Decathlon strive to make all of our members as happy as we can, but sometimes we simply can't.
We don't provide laybuys, and we generally don't hold items, because we believe it would be unfair to our other members should the item run out of stock.
It also adds another layer of management to our purchasing system that we presently just aren't set up for.
If you would like us to hold an item, at this stage, it would need to be fully purchased through Click n Collect online, or specially confirmed with your chosen store.
Through this method, we can guarantee stock of, and hold an item for up to a week.
If you found this information helpful, give us a thumbs up!
Did you find it helpful?Send feedback