Modified on: Tue, 24 Nov, 2020 at 6:26 PM
The best option for exchanging in-store purchases is to return to any of our stores! Our team at the front desk will be happy to help you out with everything you need in order to do so. Please take a look at our returns and exchanges policy to see if you meet the criteria to continue: https://help.decathlon.com.au/support/solutions/articles/8000059284-what-is-your-returns-and-exchanges-policy-
If you purchase instore it's assumed that you'll return to sort out any issues with the relevant team, but if for some reason you are truly unable to return to store, please get in touch with our Customer Happiness team and we'll do our best to sort you out: https://help.decathlon.com.au/support/tickets/new
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