Decathlon globally is an omni-channel supplier, meaning that our online stores are as important to our business as each of our physical stores. For this reason, we strive to provide the best possible online experience.

Unfortunately, we aren't perfect, and you may experience difficulties shopping online on occasion due to crashes or maintenance. We do apologise for the inconvenience, and please rest assured that we are working hard to solve the problem.

If you have concerns, or are experiencing website difficulties for longer than a 12 hour period, please let us know at, or via Live Chat, if it's available to you.

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